CE Kneads Policies

  • Parties are eligible for a 100% refund if canceled 30 days prior to the scheduled course, 25% refund within 30 days of the course, and no refunds will be issued 2 days prior to the scheduled class.

    In the event of a cancellation of a group booking, the group may cancel 30 days prior to the course for a full refund. 50% refund for cancellations 2 weeks prior to scheduled courses. No refund within 2 weeks before the event. No refunds, price adjustments, or certificates are issued to individuals from the group members that do not attend the course.

    In the event CE Kneads must cancel, parties can opt to receive a full refund or select another course/date.

  • A $20 fee will be charged for replacement certificates, with a processing time of 5 business days.

    All participants are expected to maintain professionalism during the course. Any disruptive behavior deemed disrespectful may result in removal from the course without a refund.

    For participants choosing to pay via check or cash, all payments must be settled before the course starts. Certificates will not be released for participants paying by check until payment is received (please allow up to 5 business days).

    Please try to arrive 10-15 minutes before the course for check-in, setup, and settlements.

    For all webinar courses, please make sure the camera is on and has a clear view of participant's face in order to receive credit.

    Pictures and/recordings may take place before, during, and after course for promotional purposes. Please be aware that you may opt out.

  • Information Collection: When you visit our website, we automatically gather certain details about your device, including your web browser, IP address, time zone, and other technical information. As you navigate our site, we also collect data on the specific web pages or products you view, as well as referral sources and your interaction with our content. This automatically-collected information is referred to as "Device Information."

    We utilize various technologies to collect Device Information, including "Log files" that monitor actions on our site and record data such as IP addresses, browser types, internet service providers, and timestamps.

    Additionally, when you make a purchase or attempt to do so, we gather specific information including your name, billing and shipping addresses, payment details (including credit card numbers), email address, and phone number. This information is referred to as "Order Information."

    Usage of Personal Information

    We primarily use the Order Information to fulfill orders placed through our website, including processing payment details, arranging shipping, and issuing invoices or order confirmations. Moreover, we use this Order Information to:

    - Communicate with you;

    - Screen orders for potential risk or fraud;

    - Provide you with relevant information or advertisements based on your preferences.

    The Device Information we collect aids in risk and fraud prevention, especially concerning IP addresses. It also contributes to enhancing and optimizing our website's performance by generating analytics on customer browsing behavior and evaluating the effectiveness of our marketing efforts.

    Sharing Your Personal Information

    We do not share your Personal Information with third-party sources. However, we use Google Analytics to gain insights into our website usage. Details on how Google utilizes your Personal Information can be found at https://www.google.com/intl/en/policies/privacy/. You may opt out of Google Analytics tracking at https://tools.google.com/dlpage/gaoptout.

    Furthermore, we may disclose your Personal Information to comply with legal obligations, respond to lawful requests for information, or safeguard our rights.

    By using our website, you consent to the collection and use of your information as described in this Privacy Policy. Any updates or revisions to this policy will be posted on our website. If you have any queries or concerns regarding your privacy or this policy, please contact us at [your contact information].